Find answers to your questions about storing with Space Station. If you cannot find the answers you are looking for here please contact us, or call us on 0800 404 6969.
You can reserve online, over the phone or by visiting your store. We charge a fully refundable £10 reservation fee which is either taken off your first invoice or refunded if you change your mind and don’t use our services. You can amend your reservation at any time, so if you need to change the start date, unit size, store location, just give us a call and we’ll get it done.
Yes, you can bring your own lock to secure the unit door. It will need to fit onto our door locks, please check with the store that it is suitable for use. Alternatively, we sell durable keyed and combination padlocks at all our stores.
Yes, you can complete your licence agreement and payment online, please ask for this option when reserving your room.
A valid official document with your photograph – a driving licence or passport is ideal. Our business customers also need to provide a Purchase Order, business bank account statement and copy of the letterhead in addition to the photo IDs.
If you’ve booked our removal service, the removers will move your goods in or out. We also have plenty of trollies and pallet trucks for your use in store.
You need to collect all your possesions and leave the room completely empty. Please also remember to remove your padlock.
Just seven days for our private customers and 30 days for our business customers.
